We will make every effort to respond or otherwise resolve your inquiry within 24 hours or
1 business day.
Written Closed Captioning complaints should be directed to the following:
Ron Trice
Chief Engineer
KTXT-TV
Box 42161
Lubbock, Texas 79409-2161
Before sending a formal written complaint, we recommend you first contacting the first number above. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.
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